Returns & Exchanges
At Banyan Botanicals, we want you to be completely satisfied with your purchase. If your new attire doesn't fit or feel quite right, we accept returns and exchanges within 30 days of delivery for all unworn and unwashed items.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, and include the provided packing slip for faster processing.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized shipping location or carrier drop-box.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing